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From: Newfoundland Club of America, Inc. ncaenotes@ncadogs.org
Date: Fri, Mar 20, 2020 at 10:10 AM
Subject: 2020 NCA National Specialty Show - REFUND Update
To: christopher.n.plum@gmail.com
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An Important Announcement from your NCA
Dear Christopher,
The 2020 Show Committee, with NCA Board of Directors approval, would like
to communicate to the membership and those who were planning on attending
this year's National Specialty the latest information on refunds. Please
note the following general policies and processes:
Reservations for 2020 National Specialty events are not able to be
transferred to future 2021 National Specialty events.
Refunds will be for the full amount of purchase - no partial refunds
will be offered.
Refunds will be credited in the same manner as original purchase -
credit card or check.
If you placed your original order by mailing a check, please request
a refund by sending an email to: refunds@ncanationalspecialty.org
If you placed your original order through the NCA National Specialty
online store you will receive an email (sent to the email address you used
in the online store) listing those items that you purchased that are
eligible for a refund. *THE ONLY WAY TO OBTAIN A REFUND FOR ORDERS PLACED
VIA THE ONLINE STORE IS TO REPLY TO THE OFFICIAL EMAIL REQUESTING ONE. * Phone
calls or individual emails will not constitute a valid refund request. PLEASE
DO NOT request refunds until you receive your official refund email which
will be sent out in the next few weeks.
If you do not reply to the official refund email you are sent (see
#5 above for online orders) or have not requested a refund by email to
the above
referenced email address (see #4 above for mailed in orders) by *June 1,
2020 *no refund will be issued and all monies paid will be considered a
donation to offset expenses for the 2020 National Specialty.
All refunds will be processed and returned by *June 30, 2020*
If you wish to make a donation to help offset expenses for the 2020
National Specialty, you may do so via an option found in the NCA National
Specialty Online Store once it reopens. Donations of any monetary
size are accepted
and appreciated!
2020 NCA NATIONAL SPECIALTY ITEMS ELIGIBLE FOR A REFUND:
· Uniform Trophy Sponsorships
· Registrations
· Reserved Grooming and adjacent crate spaces
· Handler Parking
· RV Camping & Daytime Parking
· Reserved Ringside Seating
· Catalog Ads and Post Show Catalogs
· Cardiac and Ophthalmology Clinics
· Golf Cart Rentals
· Water Orders
· Honors Parade
· Specialty Carting & Wagon Exercises
· CGC Tests
· Trick Dog Tests
· Speakeasy Lounge Passes
· Dinner With The Board Meals
· Who Done It Mystery Dinner Reservations
· Gatsby Gala Banquet Reservations
· Top 20/10 - Tickets, Program Ads & Sponsorships
· Vendor Booth Rental
LIVING LEGENDS
All entries of Living Legends will have all mementos associated with this
event mailed to them and as such, there will be no refund available for
Living Legend entries.
*HOTEL RESERVATIONS *
The Bavarian Inn Lodge will begin transferring the deposits (less a $25
administrative fee) for 2020 National Specialty room reservations to
reservations for the 2021 National Specialty. There will be no refund of
deposits. You will receive a new 2021 reservation confirmation via email in
the next few weeks. 2021 reservations will be for the same days as your
2020 reservation. You will have the opportunity to change your
arrival/departure days at a later time.
ENTRY FEES
The show Superintendent, MB-F, Inc. will be refunding all entry fees
received (less a $2 administrative fee) for entries made directly to them.
Checks will come directly from MB-F, Inc. and will begin processing in the
next few weeks.
LOGO & TOP 20/10 MERCHANDISE
No refunds will be offered for logo merchandise or Top 20/10 merchandise
that has been paid for and already shipped. Logo merchandise and Top 20/10
merchandise already ordered that was to be picked up at the 2020 National
Specialty is non-refundable and will be mailed out within the next few
weeks. While no shipping fee will be charged for items that were to have been
picked up, a donation to cover these costs would be gratefully accepted.
You can make your donation via an option found in the NCA National
Specialty Online Store once it reopens.
We thank you for your understanding and patience as we work through the
refund process as it is not an easy one. The kindness and appreciation
shown to myself and the hardworking volunteers on the 2020 National
Specialty Committee has been overwhelming and greatly appreciated as we all
put our disappointment behind us and move forward to happier times
and plans for the 2021 National Specialty. Stay tuned for exciting updates
in the near future!
Kind regards,
Susan Wagner
2020 National Specialty - Chair
Newfoundland Club of America, Inc.
www.ncanewfs.org
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Newfoundland Club of America, 8955 Burchell Rd, Gilroy, CA 95020
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